> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.simplebooklet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Requesting a Refund

# Requesting a Refund

If you'd like to request a refund, reach out to us at [support@simplebooklet.com](mailto:support@simplebooklet.com) and our team will take a look.
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## Refund Eligibility

Simplebooklet accepts — but is not obligated to honor — refund requests for **Annual Plans made within 10 days of subscribing**.

A few things to keep in mind:

* **Monthly plans are not eligible for refunds.**

* **Accounts with over 50 opens on any booklet are not eligible.**

* If a refund is granted, a **$15 service charge** will apply.

* Refunds cannot be issued if a chargeback or bank dispute has already been filed.
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## Partial Refunds

In some cases, Simplebooklet may offer a partial or prorated refund for the unused portion of your billing period. If this applies to your request, our team will include a clear explanation in their response.
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## Deleting Your Account

Deleting your account does not automatically trigger a refund. If you want to request one, contact us at [support@simplebooklet.com](mailto:support@simplebooklet.com) before deleting.

We also recommend keeping your account active after cancelling — this ensures you retain access to your content for the remainder of your paid billing period.
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## Unauthorized Charges

If you believe you've been charged without authorization, contact us at [support@simplebooklet.com](mailto:support@simplebooklet.com) with the transaction details and we'll investigate right away.
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## Avoiding Future Charges

Subscriptions renew automatically at the end of each billing cycle. To avoid being charged for the next period, downgrade or cancel your plan before your renewal date. A reminder email is sent **30 days before** your annual plan renews. Monthly plans also auto-renew each month but do not receive a reminder email before renewal. If you want to avoid a charge, cancel before your next monthly renewal date.
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### Related Articles

* [Cancel your Subscription Plan](/en/article/cancel-your-subscription-plan-1kt2c3o/)

* [Change your Subscription Plan](/en/article/change-your-subscription-plan-1sajdtm/)

* [Update your Billing Information](/en/article/update-your-billing-information-aibl8m/)