I Can't Log In to My Account
I Can't Log In to My Account
If you're having trouble signing in to Simplebooklet, here are the most common causes and how to fix them.
Wrong Email Address
The most common login issue is using the wrong email address. If you've signed up for Simplebooklet more than once, or if someone on your team created an account on your behalf, you may have multiple accounts under different email addresses.
Try any other email addresses you or your team may have used. If you're not sure, contact us and we can look up what accounts are associated with your email.
Forgot Your Password
Click Forgot Password on the login screen and enter your email address. You'll receive a reset link — check your spam or junk folder if it doesn't arrive within a few minutes.
If the reset email isn't arriving, the email address you're entering may not match the one on your account.
Signed Up With Google or Another Service
If you originally registered using Google, Facebook, or another third-party login, you'll need to use that same method to sign in — not an email and password combination.
Account Has Been Removed
If your free plan expired and the 30-day grace period passed without an upgrade, your account will have been permanently deleted. In that case, you won't be able to log in — you'll need to create a new account. See Why Was My Free Account Removed? for more details.
Still Can't Get In?
Contact us via the chat icon with the email address you believe is associated with your account and we'll help you track it down.
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Updated on: 28/08/2026
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