Why was my free account removed?
Free accounts are removed on day 120, after a 30-day grace period. See the reminder emails we send and how to keep your booklets next time.FeaturedWhat happens when your free plan ends?
Your free plan lasts 90 days. Sharing then pauses for a 30-day grace period, and your booklets are removed on day 120 unless you upgrade.FeaturedWhy are my booklets paused?
Booklets pause when your free plan ends, or when a paid plan expires and you have more than 2 booklets. Upgrade to restore them.FeaturedWhat does System Archived mean?
System Archived means your free plan has ended and sharing is paused. Upgrade within 30 days to restore your booklets with the same links.FeaturedWhat happens if I downgrade my plan?
Your plan stays active until your billing period ends. Then extra booklets pause and features your new plan doesn’t include switch off.FeaturedConnect Accounts
Connect Accounts Introduction Any account in Simplebooklet can connect to another account in order to collaborate on a booklet or collection. PRO accounts or higher can request access to any account's dashboard for collaboration. Free accounts can only give access from their dashboard to another account. Free accounts cannot collaborate with each other. Available on all plans, though only through a PRO Plan or higher can you request access to another account. Benefits ThoSome readersHow we Calculate your Print Savings
How we Calculate your Print Savings When your Simplebooklet hits key view milestones (50, 100, 500, 1000 opens), you’ll receive an email celebrating your progress — including an estimate of how much money you’ve saved by sharing digitally instead of printing. This article explains how we calculate that number so you understand exactly where it comes from. Applies to milestone emails for all plans. Why we Show Print Savings Every time someone opens your Simplebooklet, that’s one persSome readersUninstalling Your Simplebooklet App
Uninstalling Your Flipbooklet App Introduction If you no longer want your Simplebooklet app on your device, you can always uninstall it. Benefits Simplebooklet gives you the ability to install your flipbook as an app that works offline on your phone, tablet, and desktop. This function ensures that your Simplebooklet can be viewed without internet, or even pulled up more quickly and conveniently on your own device. It is important to note that you cannot install the same booklet mulSome readersView and Download your Receipts
View and Download your Receipts This article shows you how to access your billing history and download receipts for your Simplebooklet subscription directly from your dashboard. Available on all paid plans. How to Check your Receipts Open your Dashboard and click Account from the left-hand menu. Select Your Plan to view yourFew readersReset your Password
Reset your Password If you’ve forgotten your Simplebooklet password, you can easily reset it right from the login page. Available on all plans. How to Reset your Password On the Simplebooklet Login Page, click Forgot Password? Enter the email address associated with your Simplebooklet account.  A standard receipt includes the plan name, billing period, payment method, subtotal, tax, and total amFew readersManage your Email Notification Settings
Manage Your Email Notification Settings Control which emails you get from Simplebooklet and how often — activity summaries, sharing alerts, lead notifications, and more are all in one place. Available on all plans. Go to your Dashboard. Click Account in the left-hand toolbar. Select Email Notifications under Account Settings. From here you can toggle each notification type on or off. Simplebooklet Activity Summary A regular summary of engagement stats acrossFew readersUpdate your Account Email
Update Your Account Email Keeping your email up to date ensures you stay connected to your account and continue receiving important notifications. You might also want to update your email if you're transferring your Simplebooklet account over to someone else. Go to your Dashboard. Click Account in the left-hand toolbar. Select Email, Password & Name under Account Settings. Scroll down to Account Email. Enter your current password to confirm your identitFew readersUpdate your Name
Update Your Name Your account name shows up in a few places — linked and team accounts, your default author name, and to anyone who follows you. If you want to change how you appear, or remove your name from showing up at all, here's how. Go to your Dashboard. Click Account in the left-hand toolbar. Select Email, Password & Name under Account Settings. Scroll down to Account Name, make your changes, and click Save.Few readersUpdate your Password
Update Your Password Updating your password only takes a minute from your account settings. Go to your Dashboard. Click Account in the left-hand toolbar. Select Email, Password & Name under Account Settings. Scroll down to Account Password. Enter your Current Password, your New Password, and confirm it in the Confirm New Password field. Click Save. Forgotten your current password? You can reset it from the login page — see [Reset yourFew readersUpdate your Payment Method
Update Your Payment Method If your card has expired, you've switched banks, or you just want to use a different payment method, you can update it at any time from your account settings. How to Update Your Payment Method Go to your Dashboard. Click Account in the left toolbar. Select Your Plan. Under Manage Plan, click Update Payment Method. Enter your new payment details and save. Your updated payment method will be used for your next billingFew readersWhy Was My Account Deleted?
Why Was My Account Deleted? Losing access to your content is frustrating, and we're sorry you're dealing with that. This article explains why it happened and what options you have going forward. Why Accounts Are Deleted Accounts are permanently deleted on Day 211 — 30 days after the free plan limit is reached — if no action is taken during the grace period. We do this for a few reasons: storage and hosting have real costs, and data privacy regulations including EU law require us toFew readersHow Auto-Renewal Works
How Auto-Renewal Works Simplebooklet subscriptions renew automatically at the end of each billing cycle. This article explains how renewal works and how to avoid unexpected charges. Available on all paid plans. How Renewal Works Both monthly and annual plans auto-renew by default. Monthly plans renew every month on the same date as your original purchase. Annual plans renew once a year on the same date. A reminder email is sent 30 days before your annual plan renews. Monthly plFew readersUnderstanding Your Invoice and Billing Documentation
Understanding Your Invoice and Billing Documentation What billing documentation is available to you depends on your Simplebooklet plan. This article explains what each plan includes and where to find it. Available on all paid plans. What's Available Per Plan Free Plan The Free plan has no charges, so no billing documentation is generated. Basic and Pro Plans Basic and Pro subscribers receive receipts. These are automatically generated by Paddle after each payment andFew readersWhy can’t I find my previous booklet?
If a booklet you made is missing from your Dashboard, the most likely reason is that your free plan ended and your account was removed. Free plans last 90 days, and booklets are permanently deleted on day 120 if you don't upgrade. If you're on a paid plan, check that you're logged in to the right account. Available on all plans. See How do I choose the right Simplebooklet plan? Why is my booklet miFew readers